Frequently Asked Questions
Got questions about how COD confirmation via IVR works? Here are quick answers to help you understand setup, functionality, and impact.
Let our smart voice assistant verify every COD order before you ship - automatically.
Then you know the pain of COD:
COD orders placed with names like "Rahul Kumar Test" or "Amit COD" — you know they’re not serious, but you still end up packing and shipping.
Numbers that never connect, always busy, or simply don’t exist — leaving you chasing ghosts and wasting money.
Customers casually cancel at the doorstep — no guilt, no payment — just another return you didn’t ask for.
Your courier shows up. The customer refuses the parcel. You lose both the product and the delivery charge.
Double the logistics fee for an order that was never real to begin with — burning your margins every single day.
The product comes back opened, broken, or worse — and now it’s impossible to resell.
Got questions about how COD confirmation via IVR works? Here are quick answers to help you understand setup, functionality, and impact.
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